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Fast Track earns fifth straight Great Place to Work certification
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iGaming

Fast Track earns fifth straight Great Place to Work certification

The iGaming tech firm achieved an 89 percent Trust Index score across its offices in Malta, Sweden and Spain.

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Fast Track has secured its fifth consecutive Great Place to Work certification across its operations in Malta, Sweden and Spain. The iGaming technology company achieved an 89 percent Trust Index score in the employee survey, which all of its roughly 170 staff completed within two weeks. The recognition comes as the company marks its tenth anniversary in 2026. The certification is based entirely on employee feedback gathered through the global Great Place to Work organization.

Simon Lidzén, co-founder and CEO of Fast Track, said the company’s culture enabled its adaptability. “Our culture is our strongest asset, and it is what allows us to adapt, innovate and drive change at the pace we do,” Lidzén said. “This year, we rebuilt the way we work around AI, with our teams driving that transformation themselves. To be recognized once again as a world-class employer is something we are incredibly proud of, and we will keep nurturing and evolving our culture to ensure Fast Track remains one.” The Trust Index assesses employee ratings on credibility, respect, fairness, pride and camaraderie. An 89 percent score places Fast Track among world-class employers in the IT, software and solutions sector as defined by Great Place to Work. The organization has surveyed more than 100 million employees worldwide since 1992.

Jenny Arnell, chief people and culture officer at Fast Track, noted that 96 percent of employees said the company adapts quickly to change. “This is particularly meaningful in a year when we fundamentally changed how we work with AI,” Arnell said. “That is why our fifth certification matters: it reflects that, despite significant change, our people continued to experience Fast Track as a great place to work.” She added that the company has always been strong in relational areas, with staff feeling they can be themselves and approach managers.

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Consistency During AI Transformation

Linda Löfman, a senior consultant at Great Place to Work, said maintaining the certification for five years across three locations requires sustained effort. “What stands out this year is that Fast Track did it while redesigning how people work around AI,” Löfman said. “That kind of change usually unsettles a workforce and pulls scores down. Fast Track’s consistency, and the fact that every employee took part again this year, shows a culture that people believe in and leaders who keep listening.”

Fast Track was founded in Malta in February 2016. It launched its real-time CRM for the iGaming industry in 2018, followed by the Singularity model for one-to-one personalization in 2021. The company introduced AI-driven gamification through Rewards in 2024, the Fast Track AI natural language platform for CRM in 2025, and fully agentic workflows in 2026. The gameplay risk engine Greco, founded as a joint venture in 2021, became a core Fast Track product in January 2026. The company celebrated its tenth anniversary with all employees at a Growth Summit in Gozo in August 2026.