theScore Bet Review: A Canadian Sportsbook in Ontario

theScore Bet at a Glance

theScore Bet is a digital sportsbook launched by Score Media and Gaming Inc. It began operations in 2019 and was historically the first media company in North America to launch a mobile sportsbook. The company is now a subsidiary of Penn Entertainment, following an acquisition in 2021. Its headquarters are located in Toronto, Canada. The sportsbook is designed primarily as a mobile application, with a desktop version launched in March 2023. Its core offering includes pre-game and in-play wagering on a range of sports, with a focus on major North American leagues. The platform is integrated with the company's flagship theScore media app, allowing users to sync favorite teams and access betting options within a familiar ecosystem.

Licence, Ownership and Where It Is Legal in Canada

theScore Bet is owned by Penn Entertainment, a major gaming operator based in the United States. Penn Entertainment acquired Score Media and Gaming Inc. in October 2021. In Canada, theScore Bet is currently legal only in the province of Ontario. It operates under the regulated market established by the Ontario provincial government. To operate legally in Ontario, theScore Bet is registered with the Alcohol and Gaming Commission of Ontario (AGCO) as an internet gaming operator. It also operates on behalf of iGaming Ontario, the provincial agency that conducts and manages online gaming. Users must be 19 years of age or older and physically located within Ontario to place a wager. The sportsbook app can be downloaded anywhere in Canada, but geolocation technology prevents betting from outside Ontario.

Regulatory Record

theScore Bet has been subject to regulatory action in Ontario. In 2026, the Alcohol and Gaming Commission of Ontario (AGCO) issued a monetary penalty of $200,000 against Score Media and Gaming Inc., the operator of theScore Bet. The penalty was for failing to meet player protection standards related to cash-out offers. The AGCO found that the operator presented two cash-out offers on a parlay bet that were not achievable as described to the player, which is a violation of the Registrar's Standards for Internet Gaming. This enforcement action is a matter of public record and highlights the AGCO's role in overseeing operator conduct in the regulated market. Operators in Ontario are required to ensure all information provided to players, including potential payouts, is accurate and can be honoured.

Sports and Markets

theScore Bet offers betting markets on a variety of sports, with a primary focus on major North American leagues. The available sports include the NFL, NBA, NHL, MLB, NCAA football, and NCAA basketball. It also provides odds for international sports such as soccer, tennis, golf, MMA, and motorsports. The depth of markets varies by sport, with standard wager types like moneylines, point spreads, and totals available for most events. The platform offers team and player props for many games, though the quantity of these secondary markets may be more limited compared to some larger international operators. The following table outlines the primary sports coverage.

Sport	Primary Leagues	Common Bet Types
Football	NFL, NCAAF	Moneylines, spreads, totals, player props
Basketball	NBA, NCAAB	Moneylines, spreads, totals, player props
Hockey	NHL	Moneylines, puck lines, totals, player props
Baseball	MLB	Moneylines, run lines, totals, player props
Soccer	Premier League, CONCACAF	Moneylines, spreads, totals
Other	Golf, Tennis, MMA	Outright winners, match betting

Futures betting, such as wagering on championship winners before a season begins, is available for major leagues like the NHL. theScore Bet offers standard wager types, team and player props, and boosts for NHL betting. The sportsbook is registered with the Alcohol and Gaming Commission of Ontario as an internet gaming operator and operates on behalf of iGaming Ontario. Users must be 19 years of age or older and physically located in Ontario to place wagers. The operator, Score Media and Gaming Inc., is a subsidiary of Penn Entertainment, which acquired the company in 2021.

NHL and CFL Betting

For NHL betting, theScore Bet provides standard wager types including moneylines, puck lines, and game totals. It also offers a selection of team and player props for most games. As a Canadian operator, it features regular promotions and odds boosts related to NHL player and team performances. The platform's same-game parlay feature, called Parlay+, allows users to combine multiple bets from a single NHL game, such as a team moneyline and a player goal prop. theScore Bet's documented focus is on major North American leagues such as the NFL, NBA, NHL and MLB.

Live Betting, Streaming and Cash Out

theScore Bet offers a live betting platform for wagering on games in progress. This feature provides dynamic odds that update in real time based on the action. Users can place bets on updated moneylines, spreads, and totals during a game. The platform also supports in-game parlays, allowing bettors to combine multiple live bets. However, the number of live betting events and the depth of in-game markets per event may be more limited compared to some larger international sportsbooks. theScore Bet does not offer live streaming of sports events. A cash-out feature is available, allowing users to settle a bet before the event concludes for a predetermined amount. This feature is subject to the operator's terms and conditions. It is important to note that, as per the 2026 AGCO penalty, there have been instances where cash-out offers presented were not honoured, leading to regulatory action.

Same Game Parlays and Odds Features

The sportsbook offers a same-game parlay product called Parlay+. This feature allows users to combine multiple bets from a single sporting event into one wager. It is available for NFL, NHL, and NBA games. For example, a user could parlay a team's moneyline to win with a specific player to score over a certain point or goal total. The Parlay+ feature also permits combining selections from multiple different games into a single parlay ticket. The platform indicates eligible bets with a P+ indicator. Beyond this, theScore Bet integrates with its parent media app to provide betting news and data that can inform wagers. The operator offers various promotions and odds boosts, details of which are available on its own site.

Deposits and Withdrawals

theScore Bet accepts several payment methods for funding accounts and processing withdrawals. For withdrawals, the processing time can vary. According to the operator's terms, withdrawal requests may take between one to six business days to be processed. The time it takes for funds to reach a user's account after processing depends on the specific financial institution. Users are generally advised to use the same method for withdrawal as they used for deposit to facilitate smoother transactions. Accounts that remain inactive for 12 months are deemed dormant, and unclaimed balances in such accounts may be subject to forfeiture according to applicable laws.

Mobile App

The primary method of accessing theScore Bet is through its dedicated mobile application. The app is available for download on both iOS and Android devices from official app stores. It is designed to provide a streamlined betting experience with access to pre-game markets, live betting, cash-out, and account management. A key differentiator is its integration with the separate theScore media app. Through a feature called BET MODE, users of the media app can sync their favorite teams and transition to viewing curated betting options and building bet slips within the betting app. The desktop version of the sportsbook launched in March 2023, offering an alternative for users who prefer to bet on a computer. The app requires users to enable location services to verify they are within Ontario before placing any wagers.

Customer Support

theScore Bet provides customer support through multiple channels. Users can contact support via live chat within the mobile application, by telephone at 844-953-2121, or by email at [email protected]. According to its published terms, the operator aims to respond to player complaints and inquiries within five business days. It further endeavours to resolve all complaints within ninety days from the date they are formally raised. The support system is part of the operator's customer care and dispute resolution program, which is a requirement under its operating agreement with iGaming Ontario. If a user feels a dispute has not been resolved directly with theScore Bet, they may contact iGaming Ontario's player support department. All complaints are adjudicated in accordance with Ontario law.

Responsible Gambling Tools

theScore Bet offers a range of responsible gambling tools for users in Ontario. These tools are designed to help players manage their activity and are accessible through the platform's responsible gaming page. Available options include deposit limits, which allow users to set maximum amounts they can deposit over a daily, weekly, or monthly period. The platform also offers cool-off periods, which are temporary breaks from betting, and self-exclusion, which is a longer-term closure of an account. In addition to its own tools, theScore Bet provides information about and supports BetGuard. BetGuard is a voluntary centralized self-exclusion tool run by iGaming Ontario that allows individuals to self-exclude from all regulated gaming sites in the province with a single registration. The operator includes mandatory links to problem gambling help resources, such as ConnexOntario, which can be reached at 1-866-531-2600.

Our Verdict

theScore Bet presents a betting product deeply connected to a familiar Canadian sports media brand, which may appeal to existing users of theScore app. Its strengths lie in its clean mobile application, integration with sports media, and official partnerships with properties like the Toronto Blue Jays. The offering covers the essential betting markets for major sports, along with features like live betting and same-game parlays. However, its scope is currently limited to Ontario, and its market depth for some sports may not match that of larger global operators. The 2026 regulatory penalty concerning cash-out offers is a notable part of its compliance record that potential users should be aware of. Ultimately, it is a licensed option in Ontario's regulated market that provides standard responsible gambling protections and a focused experience for fans of top North American leagues.

Questions and answers

Is theScore Bet legal in my province?

theScore Bet is currently legal only in the province of Ontario. It operates under the regulatory framework established by iGaming Ontario and the Alcohol and Gaming Commission of Ontario (AGCO). To place a wager, you must be physically located within Ontario and be 19 years of age or older. The sportsbook app can be downloaded anywhere in Canada, but geolocation technology will prevent you from betting if you are outside Ontario. Other Canadian provinces operate their own regulated markets, typically through provincial lottery corporations. You should check the official gaming website for your province to see which operators are legally available where you live.

Who owns theScore Bet?

theScore Bet is owned by Penn Entertainment, a major gaming and entertainment company based in the United States. Penn Entertainment acquired theScore's parent company, Score Media and Gaming Inc., in October 2021. Prior to the acquisition, theScore Bet was launched by the Canadian media company theScore, which has its headquarters in Toronto. TheScore media brand has a long history in Canada, dating back to 1997. As a subsidiary of Penn Entertainment, theScore Bet now focuses its operations on the Canadian market, specifically Ontario, while Penn's other brands operate in the United States and other jurisdictions.

How long do withdrawals take at theScore Bet?

Withdrawal processing times at theScore Bet can vary. According to the operator's terms and conditions, withdrawal requests may take between one to six business days to be processed. The exact time frame can depend on the withdrawal method you choose and the internal processing procedures of the operator. After the sportsbook processes the withdrawal, it may take additional time for the funds to appear in your bank account or e-wallet, depending on your financial institution. It is generally recommended to use the same method for withdrawal that you used for deposit to avoid delays. You should review the specific timelines and any potential fees on the operator's own website for the most current information.

Is there a theScore Bet app, and how does it work?

Yes, theScore Bet is primarily a mobile application available for download on iOS and Android devices. The app provides access to sports betting markets, live betting, account management, and customer support. A key feature is its integration with the separate theScore sports media app. Users can sync their favorite teams and leagues in the media app, and then use a feature called BET MODE to see relevant betting options and build bet slips. The app uses geolocation technology to confirm you are within Ontario before allowing you to place a bet. A desktop website version of the sportsbook was also launched in March 2023 for users who prefer to bet on a computer.

What NHL betting options does theScore Bet offer?

theScore Bet offers a standard suite of NHL betting markets. This includes moneylines, puck lines, and game totals for most matchups. The platform also provides a selection of team and player props, such as wagering on a specific player to score a goal. It features a same-game parlay product called Parlay+ for NHL games, allowing you to combine multiple bets from one matchup. As a Canadian operator, it often includes promotions and odds boosts related to NHL games and players. The depth of player prop markets may vary from game to game. For the most detailed and current listing of available NHL bets, you should check the markets presented within the app or on the desktop site at the time you wish to wager.

How do I set limits or self-exclude on theScore Bet?

You can set gambling limits or self-exclude directly through your theScore Bet account. The platform offers tools such as deposit limits, which allow you to set maximum deposit amounts for daily, weekly, or monthly periods. You can also initiate cool-off periods for temporary breaks or choose self-exclusion for a longer-term account closure. These tools are accessible through the responsible gaming section of the app or website. Additionally, Ontario residents can use BetGuard, a centralized self-exclusion tool run by iGaming Ontario. Registering with BetGuard will self-exclude you from all regulated gaming sites in the province, not just theScore Bet. It is important to note that self-exclusion through theScore Bet and BetGuard are separate programs, and enrolling in one does not automatically enroll you in the other.

Bet responsibly. Sports betting is for adults: 19+ in most provinces, 18+ in Alberta, Manitoba and Quebec. Set a budget and time limit before you bet and use the deposit limits and self-exclusion tools every licensed sportsbook offers. Help is free and confidential: ConnexOntario 1-866-531-2600, Gambling Support BC 1-888-795-6111, Alberta Addiction Helpline 1-866-332-2322, Jeu : aide et référence (Quebec) 1-800-461-0140.